Virtual therapy is no longer just a temporary alternative but a preferred way for many to get access to mental health support.
Patients are actively moving away from out-of-pocket online platforms to leverage their established health insurance policies. Choosing an in-network Cigna virtual therapist is one that can remove financial friction and simplify scheduling. It means consistent mental healthcare that’s accessible to everyone.
Let’s explore why more people are switching to Cigna therapists for virtual mental health care.
Key Reasons Patients are Moving to Cigna Virtual Care
So what has caused the shift in patients moving to Cigna Virtual Care? Why make the move yourself if you’re looking for mental health services?
1. Predictable low copays
Moving away from expensive out-of-pocket platforms helps to save clients hundreds of dollars monthly by taking advantage of pre-negotiated Cigna insurance copays. Those predictable low copays are a great way of making therapy more accessible to those who might otherwise be priced out.
2. Seamless integration with MDLIVE
Cigna is one that features a deep native integration with MDLIVE for Cigna. This gives members 24/7 access to licensed counselors without much in the way of long delays, which slows that access down to patients who need these services consistently.
3. Robust behavioral health network
Cigna has greatly expanded its vetted network, which allows users to find specialists for more niche issues within mental healthcare. From PTSD, OCD and postpartum depression, it’s great to have such niche specialists available for those who need them.
4. Out-of-pocket progress
Every dollar that’s spent on in-network virtual therapy sessions counts towards the annual Cigna deductible and out-of-pocket maximums.
5. Zero-hassle paperwork
Virtual network therapists will handle claims billing directly with Cigna. That can help to remove the stress of customers having the stress of submitting complex reimbursement forms manually.
6. Flexible schedule accommodation
Virtual platforms are helpful in eliminating travel time and allowing parents, professionals, and those in rural areas to meet with therapists during their breaks and free time in general. It’s a lot more flexible and adaptable than in-person therapy sessions.
7. Holistic care tracking
Digital appointments can make it easy for virtual behavioral providers to securely share their notes and then coordinate these with the primary care team.
How to Start with a Cigna Virtual Therapist
To use Cigna virtual therapists, you’ll need to log into the portal and navigate to the ‘find care and costs’ tab, where you can filter down specifically to behavioral telehealth.
Verify your employee programs by checking if your employer includes an employee assistance program via Cigna.
You’ll want to also confirm state regulations by making sure the chosen virtual therapist is fully licensed to practice in your physical home state. That way, you’re complying with healthcare laws.
Switch to Cigna Therapists for Virtual
True wellness is one that requires a system to navigate and is gentle on your household budget. Your mental health, after all, deserves professional attention, and your insurance policy should be built to ensure you can get access to it.










































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